I had already sworn off of Sony products when the whole rootkit fiasco happened, but now I have another reason.
I received a Sony LCD monitor as a gift Christmas 2004. It had a 3 year warranty. The thing was flaky as all hell the entire time I owned it, and it finally died a few months ago. I actually got it working again for a little bit, but it recently died again. Won't power on.
Today, I finally got sick of reviving the thing and called Sony to get it replaced.
All Sony warranties are based on the date of manufacture, unless you can produce a dated sales receipt. I got this monitor as a gift. No receipt.
I'm SOL.
I asked the gentleman very politely, "Is it common for your products to die before they go out of warranty?"
Foreign tech support man: "I can not speak to that, ma'am."
Me: "Thank you very much for your time. I'll be sure not to purchase another Sony product in the future!"
Click.
God, I hate Sony.
Saturday, June 09, 2007
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